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ARS

Let us help you move ahead.

Whether you’re a creditor, a customer, or a member of our team, ARS can help you reach your goals.

On target

The right technology supports our success

ARS makes continual investments in technology to improve customer interactions and clients’ results.

State-of-the-art CRM system. Our advanced customer relationship management technology supports high-quality interactions.

  • Timely access to customer accounts lets our representatives review details and find workable solutions
  • An intuitive user interface simplifies navigation, so representatives can focus on listening to customers

Call analysis platform. We've developed analytics technology that enables us to:

  • Review voice interactions between our representatives and customers
  • Ensure we meet the highest quality standards on every call
  • Constantly improve conversations with our customers

Self-service portal. Customers who prefer to review options and resolve their accounts on their own can do so at www.payars.com.

Data security is maintained through rigorous controls, including:

  • Encryption and secure storage facilities
  • Intrusion detection software with automatic alerts
  • Quarterly security audits
  • Offsite backup

ARS is SSAE-16 Type 2 certified and complies with PCI and ISO 27001 standards.



BBB Accredited Business | A+ Rating E-Verify